Hourly Shift Manager

Position Overview

Hourly Shift Manager (up to $18/hour) – responsible for leading shifts, ensuring fast, accurate, and friendly service, and maintaining quality, safety, and cleanliness. The role is filled by an independent franchisee; the franchisee is the employer.

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform a variety of tasks, which may include planning each shift, monitoring performance, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a successful shift.

Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule who enjoy the fast‑paced McDonald’s environment. Applicants must be 18 years or older to be a manager in our restaurants.

• Paid Time Off
• Education through Archways to Opportunity, including opportunities to earn a high‑school degree, college tuition assistance up to $3,000 per year, and English classes as a second language
• Medical, dental, and vision coverage
• Service awards
• Meal discounts

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products when operating the restaurant. However, the franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your application. McDonald’s USA will not be involved in any employment decisions, including whether you receive an interview or whether you are hired.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for them to reach out to me and process and evaluate my application.

I acknowledge that McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Restaurants