Child Support Specialist - Enforcement

Status:
Full Time, Non-Exempt Starting Wage Range: $26.32/hr.

- $28.97/hr department/Shift: Child Support Position Open Until Filled Please submit Resume and Cover Letter with application

• Monday - Friday: 8:00am - 4:30pm

Dodge County is seeking a motivated individual to join our team as we strive to provide excellent service to the public. The Dodge County Child Support Agency is passionate about our mission and committed to serving our community with professionalism, compassion, and integrity. We foster a positive, supportive, and collaborative work environment where employees can contribute to meaningful work. We invite you to join our team!

• Paid Time Off (PTO) - available for use after 30 days of employment
• 10 observed paid holidays
• Health Savings Account (HSA) - with employer contributions - HRA
• Life insurance, Long-term disability, Short-term disability and Flex spending
• Participation in the Wisconsin Retirement System (WRS) - an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment.
• Health, Dental, Vision Insurance

• Reviews, researches and assesses applications received or referrals for determination of child support or medical support orders and enforcement.
• Drafts, composes, enters and processes legal documents such as Motions/Affidavits, Stipulations, Judgments/Orders, Order to Show Cause, Warrants and Income Withholding Orders as required to establish and enforce child support.
• Documents contacts, correspondence and records all actions taken for each case in KIDS in accordance with the Bureau of Child Support.
• Reviews and interprets financial information to determine appropriate child support obligations pursuant to Wisconsin State statutes and child support guidelines. Determine availability of medical insurance.
• Attends court hearings, takes notes, and testifies if summoned.
• Negotiates settlement agreements with parents and attorneys. Discusses stipulating to a medical support and/or child support order prior to scheduled court date, including other orders necessary to provide a full range of enforcement services.
• Prepares necessary legal documents for scheduled Court hearings. Reviews orders following hearing and prepares income withholding order.
• Prepares legal documents for interstate enforcement and establishment. Works with other states, facilitating enforcement and establishment.
• Conducts investigative activities to locate absent parents.
• Monitors and enforces child support orders and payment records to ensure compliance of child support guidelines.
• Communicates with clients, attorneys, employers, and other related persons regarding case concerns via telephone or in office.
• Processes appropriate reviews of Court orders, confirming relevant items such as shared-time placement, split custody and serial family payers and bringing to resolution by Stipulation or Court hearings.
• Implements and maintains administrative lien process, account seizure and alternative payment plans.
• Evaluates and processes monthly performance reports.
• Maintains case files in KIDS, e-filing and electronic files in office.
• Close cases based on Federal closure criteria.
• Provides backup assistance to other department personnel as needed.
• Attends trainings, round tables, seminars and meetings as required and approved by Department Director.
• Other duties as assigned.

• Knowledge and ability to enter and/or retrieve data in the State of Wisconsin Kids Information Data System (KIDS), and other systems, such as, but not limited to, CARES/CWW, DOT, CCAP, DIHLR, Vital Records, CLEAR, and various State department policy and procedures.
• Ability to obtain information and guidelines from the Bureau…