E2E Test Lead – Telecom BSS

Experience:

10–12 Years

Domain:  Telecom – OSS/BSS

Role:  E2E Testing, Technical Validation & Release Governance

Role Summary
We are looking for an experienced  E2E Test Lead  with strong Telecom OSS/BSS domain and technical knowledge. The candidate should have  hands‑on experience in understanding complex system landscapes, preparing E2E scenarios, performing impact analysis, and driving E2E execution , in addition to overall test and release governance.

Key Responsibilities

Own and drive  E2E testing and governance  across the release lifecycle.

Have hands‑on involvement in  E2E scenario identification, preparation, review and coverage assessment .

Understand business requirements and solution/design documents and translate them into  end‑to‑end business and technical test scenarios .

Perform  impact analysis  across applications, interfaces, APIs, upstream/downstream systems and business journeys.

Validate E2E flows across multiple Telecom OSS/BSS systems such as  CRM, Order Management, Billing, Provisioning, Activation, Inventory and Service Assurance .

Drive testing across  SIT, E2E, UAT, FUT, Regression, Operations Readiness and Release Readiness .

Review test scenarios/test cases and ensure adequate  functional, integration, negative and E2E coverage .

Technically analyze defects and work with development, architecture, infrastructure and vendor teams to identify the impacted system/component.

Drive  defect triage, dependency management and issue resolution  across multiple teams.

Define and track  entry/exit criteria, test metrics, defect metrics, risks, dependencies and quality gates .

Assess overall quality and provide inputs for  Release Readiness and Go/No-Go decisions .

Work closely with business, technology, operations and vendor teams in a  multi‑vendor environment .

Provide clear testing status, risks and recommendations to customer and leadership stakeholders.

Required Skills & Experience

10–12 years of software testing experience , with strong hands‑on E2E testing experience.

Strong experience in  E2E scenario preparation, test design, execution and governance .

Strong technical knowledge  with the ability to understand system architecture, application interactions and end‑to‑end data flows.

Ability to understand and validate  APIs, interfaces, integration flows, logs, databases and upstream/downstream dependencies .

Strong  Telecom OSS/BSS domain knowledge  and understanding of end‑to‑end telecom business journeys.

Experience across  SIT, E2E, UAT, FUT, Regression, Operations Readiness and Release Readiness .

Strong understanding of  CRM, Order Management, Product/CPQ, Billing, Provisioning/Activation, Inventory and Service Assurance  domains.

Experience in  test metrics, defect management, risk management, test reporting and quality governance .

Proven experience working in a  complex multi‑application and multi‑vendor environment .

Strong  stakeholder and customer management  skills.

Ability to independently drive technical discussions, challenge gaps and coordinate teams toward resolution.

Excellent communication, analytical, problem‑solving and leadership skills.

Preferred

Experience working with large  Telecom Operators / Service Providers .

Experience with  JIRA, Confluence and test management tools .

Experience in Agile/SAFe delivery models.

Experience participating in  Go/No-Go and production/release readiness governance .