Finance Assistant

Phoenix Cleaning Company is a fast-growing commercial cleaning business with over 500 commercial and domestic window cleaning clients across Yorkshire and Manchester. We are looking for a meticulous and customer-focused Finance Assistant to join our team.

In this role, you will handle daily customer queries relating to invoices, payments, and account balances while supporting accurate record-keeping and administrative tasks. Attention to detail, strong communication skills, and a proactive approach to resolving issues are essential.

• Generating and sending out invoices to clients
• Reconciling and posting bank receipts to Sage One
• Generating statements for customers with an outstanding balance
• Downloading invoices from supplier platforms
• Supplier statement reconciliations
• Reconciling customer accounts
• Dealing with account queries via email or telephone, including full account reconciliations
• Chasing debtors for payment of outstanding invoices over the phone
• Assisting with month-end support tasks

Experience in finance administration, accounts receivable/payable, or credit control (preferred).

Knowledge of Sage One (or similar accounting software) and confident Excel skills.

Exceptional attention to detail and data accuracy.

Clear, professional communication skills with a customer-first approach.

Comfortable handling outbound calls to resolve queries and chase overdue balances.

Strong organisational skills with the ability to prioritise and meet deadlines.

Proactive problem-solver and collaborative team player.

Be part of a growing, service-driven company with a strong reputation.

Supportive team environment with training and development opportunities.

Real responsibility and the chance to make an impact.

Competitive compensation package.

12 hours per week, exact days & start times to be agreed with the successful candidate, expected to be 2x 6 hour days Monday to Friday.

Applications will be reviewed on a rolling basis.