Service Manager Old Fort Road Operations

We are delighted to announce an exciting opportunity for a Service Manager covering our supported living services in Oswestry, Shrewsbury, and St Martins
.

Reporting into the Area Manager, the successful candidate will lead three established supported living services, supporting individuals with learning disabilities and autism to live as independently as possible and achieve their full potential. The services support seven individuals across shared and single-occupancy settings and operate 24 hours a day, 7 days a week. Each service is supported by a dedicated Team Leader responsible for both operational administration and direct support delivery.

The Service Manager will be responsible for the day-to-day management of the services, ensuring the delivery of high-quality, person-centred support. They will promote independence and enable individuals to access community activities, education, leisure opportunities, and employment where appropriate.

We are seeking an experienced manager with strong leadership, communication, and organisational skills. The successful candidate will be able to build positive relationships with colleagues, families, professionals, and external stakeholders, while effectively managing operational responsibilities and maintaining high standards of service delivery.

Applicants should have experience managing teams within the health and social care sector, strong IT skills, and a sound understanding of person-centred approaches and Positive Behaviour Support (PBS). A Level 5 qualification in Leadership and Management is desirable; however, candidates who are willing to work towards this qualification will be considered, provided they can demonstrate relevant management experience and sector knowledge, ideally supporting people with learning disabilities and/or autism.

• Management qualification at Level 3 or Level 4, with a commitment to working towards a Level 5 qualification.
• Knowledge and experience within the Health and Social Care sector.
• Experience supporting individuals with Learning Disabilities and Autism.
• Previous supervisory experience, with a proven track record in a management role.
• Strong leadership, communication, and organisational skills, with the ability to effectively support and develop teams.
• Driver and own vehicle

• Competitive pay
• High quality training- we provide all the training you need to deliver first class support;
• 28 days holiday in your first year, increasing to 33 day after five years and then 38 days after ten-years’ service.
• Comprehensive induction programme including shadow shifts – which means you’ll be fully supported to understand the role whilst getting to know the team and the people you will support
• Free and confidential counselling services for you and your family
• A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more
• Long service rewards starting at £100 increasing to £150 depending on length of service – we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage
• Contributory Pension scheme
• Development opportunities- we want to support you in your career in care, from becoming a mental health first aider, to career progression- from support worker to service manager, your development is our development
• Regular supervisions with your manager, team meetings and feedback
• Refer-a-Friend Award – earn £200 every time you successfully refer a friend and they complete their probation.
• Birthday recognition – an Amazon e-voucher every year
• Paid enhanced DBS certificate
• Access to the “Blue light Card” scheme that offers discounts to social care staff in a range of shops both online and on the High street

WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION

Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010

Interviews held on 25 th and 28 th September

Are you able to Empower people, strengthen teams and creating positive outcomes for our supported people? This is the role for you!!!

37.5

Competitive Pension
- Simply Health
-Paid DBS
- Access to Free Counselling
- Long Service awards - Holiday increases after five & Ten Years

18-09-2026

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