Supervisor Food Safety & Quality

Position Title: Supervisor Food Safety & Quality

Position Type: Regular - Full-Time

Position Location: Othello, WA

Grade: Grade 04

Requisition : 38711

Job Family: Manufacturing

Company: McCain Foods USA, Inc.

At McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people’s lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do.

We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!

• Your Life – we’re here to help you fulfil your potential, flourish, and thrive in work and life.
• Your Success – work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.
• Your Impact – we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.

We are currently looking for a Food Safety Quality Supervisor located in Othello, WA.

To perform this job successfully, an individual must be able to perform the following:

• Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
• Uses Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses. Develops corrective actions and monitors for effectiveness. Troubleshoots using product tests and product specification measurements.
• Ensures an active internal quality audit program in compliance with BRC, AIB and KEFSQ.
• Ensure update of HACCP and SOPs as needed and ensures training of associates at all levels on quality programs.
• Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
• Attend MDI DDS to inform and coach to high level performance of key KPI’s.
• Oversee FM investigations to ensure cross functional approach and true root cause.
• Oversee on time positive release of finished goods to include the oversight of rework, dilution, downgrades, and donations.
• Manages FSQ technicians by scheduling and assigning work, providing training, and ensuring all personnel related task are completed.
• Ensure continuous learning and development for FSQ technicians.
• Driving continuous improvement for Quality related metrics and KPIs in the factory and understanding the link to the regional level equivalents.
• Summarizes data, prepares and interprets reports, including customer reports, for use by management.
• Retain finished good samples and set up sensory panel daily.

• Responsibility for managing plant sensory programs and ensuring leadership of daily quality panels.
• Responsible for the screening and selecting sensory panelists and maintaining an adequate number of panelists continuously.
• Oversee and conduct frequent new and refresher trainings to include validation and calibration of panelists.
• Implement and maintain an incentives program to ensure panelist motivation and attendance.
• Responsible for the selection and maintaining of all gold standards and references used for product evaluation and panel maintenance.
• Proactively drive for action and improvement by communicating panel findings in a timely fashion.
• Actively partner with the Regional Sensory Quality Lead and plant quality teams to continuously improve plant sensory programs and ensure the quality and integrity of McCain products.
• Trend internal sensory results regularly as well as cross reference to external consumer and customer related complaints.

• Education:
  
  Bachelor’s degree in microbiology, chemistry, food science, or equivalent.
• Minimum of 3+ years in Food Plant Sanitation.
• Strong technical skills in area of focus (microbiology and/or chemistry) with…