Accounts Receivable Specialist

Location: Ottawa, ON, On-site during training, transitioning to Hybrid (3 days on-site) after approximately 6 months

Language: Excellent written and verbal English communication skills are required.

Our client, a well-established manufacturing organization, is looking for a Senior Credit & Receivables Analyst to join its collaborative finance team. Reporting to the Controller, you'll play a key role in managing customer accounts, optimizing accounts receivable processes, and helping maintain the financial health of a multi-entity operation.

This is an opportunity to join a stable, people-first organization where many employees have built long-term careers. You'll work alongside an experienced finance leadership team in a culture that values collaboration, accountability, and continuous improvement, while having the opportunity to make a meaningful impact on processes and customer relationships.

• Join a supportive and experienced finance team with strong leadership and regular mentorship.
• Work in a stable organization that values employee development and long-term careers.
• Enjoy a comprehensive benefits package and access to an on-site fitness facility.
• Be part of a collaborative workplace that encourages process improvement and continuous learning.
• Transition to a hybrid work arrangement once fully trained and established in the role.

• You’ll manage a portfolio of customer accounts, ensuring timely collections while building positive customer relationships.
• You’ll investigate invoicing discrepancies, identify root causes, and collaborate across departments to implement long-term solutions.
• You’ll monitor customer payment trends, credit limits, and account risk, escalating concerns when appropriate.
• You’ll administer customer onboarding, maintain account information, and manage customer portals, including invoice uploads and reconciliations.
• You’ll support month-end activities across multiple entities, including intercompany receipts, sales tax filings, commissions, credit notes, and audit requests.
• You’ll contribute to process improvements, strengthen internal controls, and maintain documentation for accounts receivable procedures.

• 4+ years of progressive Accounts Receivable or general accounting experience.
• Certificate or diploma in Accounting, Business Administration, or a related field.
• Strong knowledge of accounts receivable, credit management, collections, reconciliations, and customer account maintenance.
• Experience with SAP is considered a strong asset.
• Proficiency with Microsoft Excel and Microsoft Office.
• Strong communication, problem-solving, and organizational skills with the ability to manage competing priorities in a high-volume environment.
• Self-motivated, adaptable, and committed to delivering accurate, high-quality work while collaborating effectively with others.

"We're looking for someone who's confident managing a high-volume workload, enjoys solving problems, and wants to be part of a team that supports one another. If you're proactive, dependable, and always looking for ways to improve a process, you'll fit in well here."