OFC - Billing Assistant

Date Posted:

August 4, 2026

Expiry Date:

August 11, 2026

Job Number:

CUPE-06-2026

Department:

Finance

Position:

Status:

Temporary Full-Time (6 Month Term)

Salary Range:

$21.25 – $24.52 per hour (CUPE)

The Ottawa Fertility Centre (OFC) is a state-of-the-art fertility treatment centre providing comprehensive diagnostic and treatment services to patients throughout Eastern Ontario. Accredited by Accreditation Canada, OFC is committed to excellence, innovation, patient-centred care, and continuous quality improvement. We are an equal opportunity employer that values diversity, teamwork, and employee growth and development.

Reporting to the Finance Director, the Billing Assistant is responsible for the accurate and timely preparation, reconciliation, and processing of patient and third-party billing for services provided by the Ottawa Fertility Centre.

• Prepare and process invoices, credit notes, and billing adjustments for OHIP, private-pay, and third-party insurance services.
• Accurately enter billing information into OSCAR, Net Suite, and other financial systems.
• Reconcile daily receipts including cash, debit and credit card payments with billing records.
• Maintain accurate accounts receivable and client billing records.
• Assist with monthly billing reconciliations, reporting and analyses.
• Investigate and resolve billing discrepancies.
• Respond to patient billing inquiries professionally.
• Prepare payment reminders and assist with collections.
• Collaborate with clinical and administrative departments.
• Maintain confidentiality in accordance with PHIPA.
• Follow all OFC policies, SOPs and applicable legislation.
• Perform other related duties as assigned.

• Post-secondary education in Medical Administration, Business Administration, Finance, Accounting or a related discipline.
• One to three years of related billing or finance experience, preferably in healthcare.
• Experience with electronic billing systems.
• OSCAR and Net Suite experience is an asset.
• Knowledge of OHIP billing is preferred.
• Bilingualism (English/French) is an asset.

• Excellent organizational and analytical skills.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office.
• Ability to work independently and as part of a team.
• Ability to prioritize multiple deadlines.

• Ability to sit for extended periods.
• Frequent computer and telephone use.
• Occasional lifting up to 15 lbs.
• Ability to maintain concentration while multitasking.