Senior Accounts Receivable & Collections Specialist

Senior Accounts Receivable & Collections Specialist

• Full-time
• Region:
  North America
• Compensation: CAD 75000 - CAD 90000 - yearly

Assent is the leading AI native platform for supply chain sustainability and compliance, trusted by complex manufacturers and distributors around the world. Built and backed by experts who have led global compliance programs, our unified platform combines advanced AI, regulatory expertise, and the world’s largest supply chain data network to help organizations reduce risk, lower operational costs, and build trust across every tier of the value chain.

From human rights and responsible sourcing to PFAS reporting and Digital Product Passports, Assent transforms regulatory complexity into actionable insights that drive real business outcomes.

With over 900 team members across India, North America, Malaysia, the EU, and Kenya and more than 1,000 customers globally, Assent brings together global perspective and deep domain expertise. Our hybrid work model enables teams to collaborate effectively across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability.

This reflects our commitment to building technology that drives business performance while creating long-term value for people and the planet.

Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.

As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness.

At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processes, we may use AI technologies to support activities such as resume screening, candidate communication, and talent analytics.

Position Summary

We are seeking an experienced Senior Accounts Receivable & Collections Specialist to take end-to-end ownership of accounts receivable and collections. This hands‑on senior individual contributor will ensure invoices are issued accurately and on time, actively drive B2B collections, remove obstacles to payment, and independently determine priorities and next steps. The role requires persistence, sound judgment, resourcefulness, strong follow‑through, and flexibility as our AR processes and systems evolve.

Key Requirements & Responsibilities

Accounts Receivable & Collections Ownership

Own the AR portfolio end to end, including invoicing, collections, disputes, account follow‑up, escalation, cash application, and accurate account notes.

Actively manage AR aging and collection priorities based on aging, value, risk, customer circumstances, and payment commitments; maintain a disciplined collection cadence and follow through on missed commitments.

Take accountability for agreed AR and collections metrics, including overdue AR, aging trends, and collection targets; identify risks early and execute actions to improve performance.

Resolve billing discrepancies, credits, short payments, unapplied cash, missing remittances, bank fee differences, and other payment application issues.

Prepare accurate customer invoices, monitor the invoice backlog, and proactively resolve issues that could delay billing or payment.

Maintain accurate customer billing information in the ERP, including contacts, addresses, payment terms, purchase orders, tax status, and customer‑specific billing requirements.

Own the AR inbox and respond promptly to customer billing and payment inquiries; investigate root causes and drive issues through to resolution rather than waiting for direction.

Manage B2B customer billing, and AP portals, including invoice uploads and supporting documentation; independently troubleshoot failed logins, expired credentials,…