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Job Description & How to Apply Below
Serve CLIC clients bilingually in English and French as a Billing Fulfillment Administrator within a hybrid Billing Service Centre. Manage billing inquiries and premium transactions.
This temporary, full-time 12-month position supports CLIC within a leading Canadian financial services co-operative. You will process premium payments, returns, NSF letters, and related billing transactions while maintaining professional client service. The work model includes two days in the office.
Key Responsibilities:- Manage incoming phone calls and email inquiries professionally
- Process premium payments, NSF letters, and premium returns
- Correspond with stakeholders about billing and premium transactions
- Prepare renewal quotes and policyholder correspondence
- Analyze billing reports and resolve errors
- Two years of individual life insurance or related experience
- Experience in accounting, finance, payroll, or banking accepted
- Post-secondary certificate in business administration or related field
- English and French bilingualism required
- Associate Customer Service designation considered an asset
Apply billing knowledge, critical thinking, and bilingual communication to support timely client transactions and inquiries for CLIC.
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