Receptionist​/Concierge

We are seeking a Receptionist/Concierge to join Chartwell Retirement Residences in Ottawa, Ontario. In this role you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can enjoy growing your career and be a part of a dedicated team that positively impacts the lives of the residents.

• Maintain department files, including correspondence, forms and routine office records and reports.
• Receive incoming mail, coordinate distribution and process outgoing mail.
• Answer telephone calls and greet visitors to respond to routine inquiries in person and by phone and relay messages to the appropriate personnel.
• Process daily bank deposits, accounts payable and accounts receivable including verification of totals and coding.
• Respond to resident or family member concerns and ensure appropriate action is taken within decision‑making authority and/or bring to the attention of the General Manager.
• Perform other related duties as required.

• Secondary school education or equivalent.
• Previous experience working in a similar position (including a working knowledge of office procedures and elementary bookkeeping).
• Computer skills with a working knowledge of Word and Excel.

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work.

We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email  or call  We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

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