Administrative Assistant, Mental Health, Child & Youth Protection - Temporary

Compensation Pay Range: $26.43-$32.46

The Administrative Assistant supports the clinical or provincial program by providing comprehensive administrative services.

• Maintain program calendar and schedule meetings, appointments and events.
• Prepare documentation and materials for meetings and appointments.
• Manage scheduling conflicts and coordinate rescheduling.
• Respond to queries from patients, families and stakeholders.
• Support human resources processes for new CHEO and medical staff, including recruitment, hiring, orientation and onboarding.
• Submit required information to support physician billing (if applicable).
• Develop and maintain electronic databases, tracking systems, filing systems, monthly reports and processing mail.
• Assist with program’s academic and research administrative tasks and prepare annual program summary reports.
• Arrange meetings, conference rooms, catering and travel/hotel arrangements for staff and visitors.
• Prioritize and distribute incoming mail and documents; photocopy, collate, fax and distribute.
• Proofread, type, transcribe and format correspondence, reports and spreadsheets.
• Perform financial clerical functions including billing, reconciliation, expense tracking and month‑end reporting.
• Assist in planning special events: booking venues, scheduling speakers, ordering catering, audiovisual equipment and registration.
• Maintain both electronic and paper filing systems.
• Take on special projects assigned by management.
• Demonstrate a willingness to learn and adapt to new processes, databases and technology platforms.

• Criminal record check (essential).
• Diploma in a relevant field (essential).
• Approximately 12 months related experience (essential).
• Knowledge of medical terminology (preferred).
• Clinical terminology proficiency (essential).
• Bilingualism in English and French (essential).
• Sound judgment with the ability to prioritize and adjust.
• Ability to anticipate needs, plan and prioritize work.
• Initiative and ability to work independently with minimal direction.
• Multi‑tasking and completing tasks in a timely fashion.
• Strong organizational skills and attention to detail.
• Discretion and a high degree of confidentiality.
• Professional, concise oral and written communication.
• Comprehensive use of MS Office (Word, Excel, PowerPoint, Outlook).
• Use of voicemail system, photocopier and multi‑use fax machine.
• Union representation may be required (LiUNA).

• Competitive salary and comprehensive benefits package.
• Culture fostering dedication, communication, respect and teamwork.
• Family‑friendly environment.
• Opportunities for personal and professional growth through orientation and on‑the‑job learning.
• Support for continued education and training.
• Relocation reimbursement benefit.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier‑free work environment.