Residential Property Administrator

We are dedicated to providing residents with exceptional living experiences, and we’re looking for an experienced Rental Agent/Rental Administrator to join our team.

Residential Property Administrator

Monday to Friday from 9AM to 5PM.

Property Manager / COO

Under the supervision of the Residential Property Manager assist in the day-to-day administrative activities of the Residential Property Management Department.

Must be computer proficient.

• Collect, arrange, and process rental applications including collecting payment of LMR
• Inform declined applicants and arrange return of LMR
• Produce and collect leases and all required move-in documents
• Provide rental and lease related documents to Res Admin Assistant for paper and e-filing
• Process vacates
• Process sublets and assignments

• Pursue tenants for collection of late or bounced rent
• Produce memos and letters as needed by PM
• Handle majority of phone and email correspondence with tenants
• Provide move-in package and by-law tenant information package to new tenants
• Prepare Parking, Storage, and AC agreements
• Maintain clear records of parking assignments (parking spreadsheet updates and auditing)
• Provide important communication documents to Res Admin Assistant for paper and e-filing

• Submit all tenant adjustments (move-in, PAP, credits, parking adjustments, chargebacks etc.)
• Provide rental statements to tenants upon request
• Distribute completed financial statements
• Process POs and invoices upon request
• Code, distribute, file EFTs and rent supplement payments
• Produce cheque requisitions and distribute refund cheques to tenants where required
• Send daily and monthly reports of credit card transactions

• Add/remove properties and staff members from Suitespot
• Add service requests to Suite Spot
• Assist with closing/opening duties when a property is sold or added to the portfolio
• Issue fobs, update buzzer boards

• Prepare and distribute N4s, N1s, N5s
• Correspond with paralegal
• Review and catalogue security camera footage when required
• Assist with utility account changes when requested by PM

• Handle most commercial admin matters for buildings that are primarily residential such as issuance of statement of charges each year, issuance of OPC recovery statements when requested by financial analyst
• Serve as additional contact point between PM and Commercial Tenants when needed
• Assist in rent collection from commercial tenants when needed

Other duties as required.

Please send your resume and cover letter to