Clinic Office Manager Patient Focus

Position: Clinic Office Manager with Patient Focus
Join our team as an Office Manager dedicated to enhancing patient satisfaction and ensuring efficient clinic operations. Your expertise will be key in managing appointments, collections, and patient communications.

The Office Manager will serve as a primary point of contact for patients, providing information and assistance while maintaining operational standards. You’ll focus on scheduling appointments, conducting follow-up calls, and collaborating with the Patient Experience Manager for continuous improvement of processes.

Key Responsibilities:

• Oversee scheduling of patient appointments and follow-up communications

• Manage billing, collections, and funding information accurately

• Ensure cleanliness and organization of clinic spaces

• Track and improve phone performance metrics

• Attend workshops for skills enhancement

Requirements:

• Proven office management experience in a healthcare setting

• Strong interpersonal skills with a patient-centered approach

• Proficiency in handling billing and collections

• Commitment to maintaining a clean and organized clinic environment

• Ability to execute follow-ups and maintain patient lists

Lead our efforts to provide exceptional patient care while managing administrative tasks efficiently.
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