Receptionist and Events Assistant

Would you like to be a part of Canada’s leading and progressive Business Law firm?

McMillan has an exciting opportunity as a Receptionist & Events Assistant as part of our Ottawa Hospitality & Concierge Services team. As a member of the lively team, you will play a key role in ensuring all events and operations run smoothly while setting the stage for five-star client service. This role is open based on an existing vacancy.

It is important to note that this role has a requirement to work onsite in the Ottawa office at all times. This role will provide support to firm members both onsite and remotely, but the successful candidate will always work from the Ottawa office.

• Support event coordination and logistics, including liaison with external caterers and agency staff
• Assist with event setup, invoice management, and maintenance of event statistics
• Complete food safety and responsible alcohol service courses (provided by the firm), with alcohol service at firm events required as needed
• Perform ongoing cleaning protocols in client boardrooms and all catering kitchens in accordance with established guidelines
• Maintain stock levels for all catering and staff kitchens, ordering inventory when necessary

• Act as a client service ambassador, ensuring a professional corporate image and an exceptional first impression for all guests and clients
• Greet and announce all visitors and answer and transfer calls as appropriate
• Maintain boardroom settings through daily rounds
• Provide concierge service support for clients and lawyers
• Support all meeting and boardroom activities and initiatives

• Support the national HCS team administratively, including Concierge Services
• Provide back‑up support to the Business Centre and assist with other departments as needed
• Become an expert in the internal meeting workplace booking system
• Monitor all events on a daily basis and assist with boardroom bookings and last‑minute requests

• 1–3 years of administrative experience in the professional services, hospitality, or retail industries
• Strong client service skills with the ability to thrive in a fast‑paced, multitasking environment while maintaining a calm and professional demeanor
• A collaborative and reliable team player who is enthusiastic and able to work independently with equal success
• Detail‑oriented with excellent written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to embrace evolving technology
• Experience using Teams Phones and Meeting Workplace Booking System software
• Comfort operating all audiovisual equipment in a boardroom setting
• Ability to lift up to 15 pounds
• Flexibility to work additional hours on occasion or on short notice
• Bilingualism (English/French) is an asset

Growth

Mentorship and Support

Training as Software Evolves

Commensurate Compensation and Benefits Package

Salary range – $48,000 - $53,000

At the heart of our commitment to being a first‑mover on important issues, McMillan believes that equity, diversity and inclusion are catalysts for success. By embracing our differences, we create an inclusive culture that enriches our collective knowledge, broadens our perspectives, and propels us forward. We are dedicated to fostering an environment where everyone feels empowered to bring their whole selves to work, knowing it is through our individual experiences that we can all come together to truly make a positive impact in our firm, for our clients, within our communities, and beyond.

At McMillan, we know we will achieve the most success by attracting and retaining the best talent, and by representing and supporting communities from which we draw our members, the communities in which we live and work and the communities to which we provide legal services.

We are a law firm that prides itself in sustained quality and excellence in service while fostering a positive and collegial work environment which nurtures mentoring inspires enthusiasm and professional excellence. We commit to putting our best efforts forward in achieving our goals, and the goals of our clients. You…