Program Coordinator, Patient Safety, Equity Engagement​/Coordonnateur ou coordonnatrice de p

We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request throughout all stages of the selection process.

Chez Excellence en santé Canada (ESC), nous croyons que l’impact naît de la rencontre entre sens et passion. Notre équipe brillante, déterminée et passionnée contribue à façonner un avenir où chaque personne au Canada reçoit des soins et services de santé sûrs et de qualité.
At Healthcare Excellence Canada (HEC), we believe great things happen when purpose meets passion. Our bright, determined, and enthusiastic team is on a mission to shape a future where everyone in Canada has safe and high‑quality healthcare. We balance high performance with joy  show up as our best selves because we know that’s how we make a real difference.

Term:
Temporary, Full‑time (18 months)

Reports to:

Director, Patient Safety, Equity, & Engagement

Typical Hiring Range: $53,066 – $63,066

Vacancies: 1

Location:

Pan‑Canadian organization. Candidates from across Canada welcome. Head office is Ottawa, Ontario. Flexible work options including permanent/fully remote, hybrid, flexible hours, and compressed work weeks.

Final date to receive applications:
July 24, 2026, at 11:30 am ET

How to apply:

• Provides a high level of administrative support to the Director/Senior Program Lead and the team.
• Manages and coordinates events and projects in the program area, including online programming and meetings that facilitate evidence‑informed innovation and connect healthcare leaders central to HEC’s strategic priorities.
• Provides general program support and coordination to the team, including preparation of briefing materials to support planning and program development.

• Maintains Director/Senior Program Lead meeting schedules, project deadlines, etc.
• Establishes, maintains, and grows relationships with HEC team members and external partners, especially those with lived experience and members of the HEC Patient Partner Network.
• Reconciles all travel authorization forms, expense claims, and credit card payments regularly and keeps a continuously updated expense report as required.
• Coordinates internal and external meetings, speaking engagements, conference attendance, and travel arrangements; prepares presentations and speeches; screens incoming calls, emails, and correspondence and responds independently when possible.
• Takes minutes at a very fast pace for emails, letters, proposals, meetings, and events, including documenting action items for follow‑up.
• Manages, oversees, and communicates externally with vendors to coordinate events, such as online programming and meetings. This includes organizing workshop planning and debrief meetings.
• Provides administrative support for the online learning platform, including leading content posting, solving technical problems for participants, and informing and implementing design components of the platform.
• Schedules and attends virtual meetings via Microsoft Teams or Zoom; provides basic support and troubleshooting to invitees/participants such as challenges accessing virtual meetings, resolving audio/video difficulties, sharing screens, and managing meeting roles and permissions.
• Responsible for the preparation and delivery of virtual events within the program area. As part of the Virtual Event Production Surge Capacity team, may be called upon to support/deliver virtual events on behalf of other programs or teams in planned or unplanned absence of a producer or where sufficient production support does not exist.
• Coordinates projects and tasks related to program development, program evaluation, committees, and similar initiatives, including identifying upcoming project milestones and ensuring deadlines are met.
• Provides information to inform and support project and event budget developments, tracks project budgets, and ensures budget reconciliation.
• Coordinates activities related to communication and promotion initiatives.
• Updates and maintains contact management systems and other databases with relevant and…