Patient Service Clerk

Position: Patient Service Clerk at CHEO
Become a Patient Service Clerk at CHEO in Ottawa, Ontario, where your organizational skills support patient care. In this role, you will manage appointments, registrations, and patient communications effectively.

CHEO seeks a detail-oriented Patient Service Clerk to handle patient scheduling and registration while verifying billing and maintaining patient records. You will create and update patient profiles in Epic, manage referrals, and assist with clinic administration. Your contributions enhance patient experience by ensuring smooth operational processes and facilitating communication within the healthcare team.

Key Responsibilities:

• Schedule appointments and manage patient registrations

• Input and update referrals in Epic

• Greet patients and verify information during check-ins

• Monitor clinic schedules and manage work queues

• Respond to patient inquiries and support clinic operations

Requirements:

• High School Graduation Diploma

• 6 months of related experience

• Bilingual in English and French

• Knowledge of Epic and Outlook software

• Criminal Record Check clearance

Utilize your clerical skills and bilingual communication to provide outstanding support at CHEO.
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