Technical Writer

• Ensure document life cycle management, including appropriate version controls

FRENCH

At Compucom Staffing
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Technical Writer to join their team onsite in Ottawa, ON.

• Develop, write, edit, and manage various documents, such as policies, Standard Operating Procedures (SOP), manuals, job aids and training, in English (French would be considered an important asset)
• Produce documentation utilizing provided editing tools such as Microsoft Office tools (Word, Excel, Visio, PowerPoint) and the web-based corporate wiki tool (e.g., SharePoint or Confluence)
• Review and suggest improvements for existing documentation formats/layouts, this can include introducing new formats or styles
• Verify existing documentation for clarity, brevity and information relevance
• Collaborate with subject matter experts to gather and verify documentation related requirements
• Gather and verify information through meeting with clients
• Ensure document life cycle management, including appropriate version controls

• University undergraduate degree or diploma or five years of progressive experience in IT
• A minimum of five years’ experience understanding of IT infrastructure terminology as it is used in documentation, specifically with those used with networking (LAN/WAN), servers and telephony systems
• A minimum of five years’ experience and advanced skills in producing Word, Excel and Visio Pro documents (ie. MS Office Suite, Adobe, Sharepoint)
• A minimum of five years’ experience and capacity to produce and review technical documents
• A minimum of five years’ experience creating online help files or systems, training packages, etc.
• A minimum of five years’ experience knowledge with software development practices and lifecycle
• A minimum of five years’ experience knowledge with ITSG
  33 or equivalent documented standard

The compensation is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Compucom Staffing
™, a division of Compu Com
® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Accessibility
:
Compucom welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please advise Compucom. Compucom will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

Existing Vacancy
:
While this posting is not for an existing vacancy, its purpose is to connect with candidates who may be considered for future employment opportunities with Compucom.

AI Usage
:
Please note, artificial intelligence (AI) may be used to screen, assess, or select applicants for this position.

FRENCH

Chez Compucom Staffing
, vous êtes bien plus qu'un simple numéro. Nos gestionnaires de relations avec les employés vous accompagnent tout au long de votre mandat, vous offrant des conseils de carrière et une aide au réemploi.

Notre client recherche actuellement un(e)
Rédacteur(trice) technique (Technical Writer) qualifié(e) pour rejoindre son équipe sur site à Ottawa (Ontario).

• Rédiger, élaborer, réviser et gérer divers documents, tels que des politiques, des procédures opérationnelles normalisées (PON/SOP), des manuels, des aides à la tâche et du matériel de formation, en anglais (la connaissance du français constitue un atout important).
• Produire de la documentation à l’aide des outils de bureautique fournis, notamment la suite Microsoft Office (Word, Excel, Visio, PowerPoint) ainsi que des outils wiki d’entreprise accessibles par le Web (p. ex.…