Patient Service Clerk at CHEO

Become a Patient Service Clerk with CHEO, a leader in pediatric healthcare, dedicated to transforming care for children and youth. This role focuses on patient scheduling, registration, and essential clerical tasks.

CHEO is seeking a detail-oriented Patient Service Clerk to join its team. The position requires managing patient registrations and appointments, inputting referrals, and ensuring smooth clinic operations. You will interact directly with families, collecting payment when necessary and assisting with inquiries, all while adhering to the highest standards of care.

Key Responsibilities:

• Schedule patient appointments efficiently using Epic

• Create and maintain patient profiles in Cadence

• Verify demographic information during check-ins

• Collect payments and complete necessary documentation

• Monitor work queues and assist patients with inquiries

Requirements:

• High school diploma required

• Bilingual in English and French

• Minimum 6 months of relevant experience

• Knowledge of Epic software is essential

• Strong communication skills for effective interaction

Make a direct impact on pediatric health at CHEO as a dedicated Patient Service Clerk.
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