Patient Service Clerk

Position: Patient Service Clerk at CHEO
Join CHEO as a Patient Service Clerk, where you'll play a vital role in scheduling, patient registration, and chart preparation. This position is essential for maintaining smooth clinic operations in Ottawa.

The Patient Service Clerk will schedule appointments and register patients at CHEO, a leading pediatric health facility. This role includes managing electronic referrals, collecting payments, and ensuring patient files are in order. The ideal candidate will work closely with clinical staff and must be proficient in Epic software to assist with patient-centered care initiatives.

Key Responsibilities:

• Schedule patient appointments based on priority and wait times

• Greet patients, verify demographics, and collect payments

• Input referrals and update in Epic system

• Monitor work queues for effective patient management

• Assist in training new clerical staff on Epic procedures

Requirements:

• Secondary School Graduation Diploma

• Bilingual (English/French) is essential

• 6 months of related experience

• Knowledge of Epic software is required

• Effective communication skills are necessary

Become part of a leading pediatric team and contribute to exceptional patient care at CHEO.
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