Program Administrator II – Civic Campus
Listed on 2026-09-25
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Administrative/Clerical
Healthcare Administration, Office Administrator/ Coordinator
Join our dynamic team at the University of Ottawa Medical Associates (UMA) in the position of Full-Time Program Administrator II for the Medical Education Program. This role offers an exciting opportunity to utilize your skills in administration in a collaborative environment and supporting the medical leaders of tomorrow. You will be reporting to the Manger, Medical Education Programs, and work closely with medical trainees and Program Administrators within the Department of Medicine.
(This is not a complete list):
- Be the primary administrative point of contact for the training program(s) for medical trainees, other program administrators, and external partners and governing bodies.
- Liaise with the Program Administrators and the Lead Residents to facilitate a program specific orientation for all new trainees.
- Liaise and support the medical trainees regarding the us e of internal systems and processes including call schedules, teaching schedules, block rotations and OSCEs.
- Accept and provide wellness resources to medical trainees.
- Contributes to the administrative preparation for internal and external reviews and accreditation.
- Organizes, reports and documents, arrange meetings and provides support to action recommendations from accreditation.
- Organize, prepare, collect data, and edit the Canadian Accreditation Management System (CanAMS) ensuring accuracy.
- Organize, coordinate and support the CaRMS, including recruitment, file reviews, results, match activities.
- Maintain and update the SharePoint site for the Office of Education and Training
- Support the planning, preparation, and execution of Department of Medicine (DOM) Education Program events
- Postsecondary degree in a related discipline or an equivalent combination of education and work experience
- 5-7 Years recent related experience in administration
- Experience working in an academic or medical environment/ or medical education and training is strongly preferred
- Knowledge of MS Office with intermediate skills in Word, Outlook, and Excel
- Experience working with Share Point
- Knowledge of the academic process, including scheduling, management of student reports, and evaluation systems
- Knowledge of medical education programs, The Royal College of Physicians and Surgeons, the College of Family Physicians of Canada, and Accreditation standards, and PARO regulations
- Knowledge and/or experience with Hospital processes and policies as well as professional licensing bodies and associations
- Experience creating and maintaining schedules and using electronic scheduling software is preferred
- Strong interpersonal skills to foster community with trainees as first part of contact
- Excellent organizational, planning, and problem-solving skills
- Ability to handle highly sensitive and confidential information
- Initiative, dedication, tact and diplomacy
- Proficiency in technology related to medical education, including CanAMS, Web Ex, One
45 and Elentra is considered an asset - Proficiency speaking and comprehending both English and French (B+) is an asset
The University of Ottawa Medical Associates (UMA) is the largest physician partnership in the Department of Medicine, The Ottawa Hospital/University of Ottawa, Faculty of Medicine. Working closely with our physician specialists, most of our employees work from offices within The Ottawa Hospital.
The Department of Medicine is a collective of experts and innovators. We are specialist physicians, resident doctors and medical students, researchers and administrators. We all have one guiding ambition: to move medicine forward. The administrators of DOM are the core of our workplace; enabling the education of our residents and medical students as well as the vital work of our researchers and physician specialists.
We are deeply committed to supporting the well-being of our employees. We prioritize your long-term financial security through participation in the Healthcare of Ontario Pension Plan (HOOPP). Thanks to our strong partnership with The Ottawa Hospital, employees can benefit from the inter-campus shuttle service for convenient travel between locations, as well as work-life balance perks like exclusive discounts on travel, hotels, and on-site gyms.
These benefits are designed to enrich both your personal and professional life, ensuring your experience with us is both rewarding and fulfilling.
The Department of Medicine is committed to upholding the values of equity, diversity, inclusion, and accessibility in our living, learning, and work environments. We encourage…
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