Patient Service Clerk at CHEO

Become a cornerstone of patient care at CHEO as a Patient Service Clerk. This role involves patient registration, scheduling appointments, and supporting clinic operations in a dynamic health environment.

CHEO seeks a Patient Service Clerk to aid in managing patient workflows and ensuring efficient scheduling in the Ottawa region. You will handle patient registrations in EPIC and facilitate communication within the clinical team. If you have experience in a patient-facing role, this position offers a vital contribution to children's health services.

Key Responsibilities:

• Create patient profiles in EPIC

• Schedule appointments for new and returning patients

• Conduct check-ins, verify information, and collect fees

• Manage workflow in patient lists and work queues

• Assist with referral input and documentation

Requirements:

• Secondary School Graduation Diploma

• Six months of relevant experience

• Familiarity with Epic systems (preferred)

• Bilingual in English and French essential

• Criminal Record Check (Level
1)

Support the mission of CHEO by ensuring a seamless experience for patients and families while optimizing clinic operations.