Coordinator, Program and Planning

Department:
Programs and Planning

Reports to:

Director, Programs and Planning
Job Level: Level 2
Hiring Range: $57,157 - $71,446

Posting Date:
October 14, 2026
Final date to receive applications:
November 4, 2026

The Coordinator, Program and Planning provides administrative, project coordination, reporting, and engagement support to the Programs and Planning team during a temporary period of staffing and work transition.

The Programs and Planning team plays a significant role in executing the Ottawa Food Bank's strategic priorities. The Coordinator supports strategic initiatives, recurring operational processes, stakeholder engagement activities, and data management projects, helping ensure continuity of service and progress on organizational objectives while permanent team members focus on longer-term strategic work.

The incumbent works closely with internal staff, member agencies, community partners, and external stakeholders to support project implementation, information management, evaluation activities, engagement initiatives, and administrative functions. The role contributes to the successful delivery of Programs and Planning projects and day-to-day operations through strong organization, communication, customer service, and analytical skills.

This position does not have direct reports and provides support through collaboration, coordination, and effective management of project-related tasks and administrative processes.

The Ottawa Food Bank is the leading emergency food provider in the National Capital Region, supporting a network of nearly 100 community food programs. Each year, we respond to more than 556,000 visits, of which 37% are children, reflecting the ongoing and urgent need across our community.

Through the generosity of our donors, partners, and volunteers, we distribute approximately 8.3 million pounds of food annually, ensuring equitable access to nutritious food for individuals and families facing food insecurity throughout Ottawa.

• Support the Programs and Planning team with administrative tasks related to strategic work, including coordinating virtual and in-person meetings, taking minutes, formatting documents, and organizing project materials.
• Support recurring administrative processes, including reporting activities, updating budget documents, and maintaining project records.
• Assist with the development, organization, and maintenance of process documentation for new strategic initiatives and existing programs.
• Provide project-based administrative support to help ensure deliverables are completed during periods of staffing and work transition.

• Support engagement initiatives involving Ottawa Food Bank member agencies and community partners.
• Coordinate meeting schedules, logistics, invitations, reminders, and follow-up communications.
• Work with team members to prepare agendas, distribute materials, and coordinate engagement activities.
• Assist with the distribution of information, resources, and communications to network members and project stakeholders.
• Support project-specific engagement activities and other related coordination tasks as required.

• Compile recurring and ad hoc reports using information provided by internal and external collaborators.
• Support data management and evaluation activities related to strategic projects and organizational initiatives.
• Organize and maintain qualitative and quantitative data sets to support program planning, evaluation, and reporting.
• Conduct basic qualitative and quantitative analyses, including thematic coding and preparation of summary findings.
• Assist in the preparation of reports, summaries, and supporting materials used to inform strategic, operational, and budgetary decisions.

• Respond to individuals and organizations that provide feedback to the Ottawa Food Bank.
• Coordinate follow-up activities related to feedback received and ensure concerns are addressed or appropriately escalated.
• Maintain accurate records of feedback and related actions.
• Exercise professionalism, empathy, discretion, and confidentiality when communicating with individuals, member agencies, and community partners.

• Administrative processes are organized, accurate, and completed in a timely manner.
• Strategic projects and…