Business Administraton Lead Job Ottawa area,Ontario Canada,Administrative/Clerical

The role

Operations Management: Lead and coordinate daily office operations, administrative processes, and project workflows to ensure efficiency, consistency, and operational excellence.
Team Leadership: Provide guidance and support to administrative staff, prioritize and coordinate workloads, and foster effective communication across departments.
Financial Administration & Reporting: Monitor budgets, track financial performance, prepare business reports, and analyze key metrics to support informed decision-making.
Business Analytics: Generate, review, and interpret operational and financial reports, providing insights that support management strategies and business objectives.
Customer Billing & Revenue Management: Manage customer invoicing processes, including distribution via mail, email, or customer portals, while ensuring accuracy and timely billing.
Job Costing & Revenue Review: Maintain accountability for job costing, revenue tracking, and compliance with customer requirements, ensuring all billable charges are accurately captured.
Customer Onboarding Support: Serve as a primary point of contact for new customers and collaborate with Finance to coordinate customer setup and required documentation.
Accounts Receivable Support: Partner with the Accounts Receivable team to assist with collections and resolve customer account inquiries as needed.
Work-in-Progress (WIP) Management: Conduct regular reviews of WIP reports to ensure accuracy and provide meaningful data for weekly management reporting.
Payroll & ERP Administration: Support time entry and data management within NorthPoint's ERP system for payroll processing and job costing purposes.
Vendor Management: Assist with vendor onboarding, invoice processing, information gathering, and communication with Accounts Payable to maintain strong supplier relationships.
Procurement & Inventory Control: Support purchase order administration, inventory management, and expense tracking, ensuring accurate allocation of costs and GL coding.
Employee Expense Administration: Review, code, and process employee expense submissions in accordance with company policies.
Financial Performance Support: Partner with the General Manager to review financial performance, ensuring revenues, margins, indirect costs, and other key financial indicators are accurately captured and analyzed.
Administrative Support: Provide general administrative assistance as required, including telephone coverage, reception duties, mail and courier coordination, visitor support, and office supply management.
Additional Responsibilities: Perform other administrative and operational duties as assigned to support branch and organizational objectives.

The candidate

Education:

Diploma or degree in Business Administration, Accounting, Finance, or a related field.
Professional

Experience:

Minimum of 3-5 years of experience in an administrative or business support role, preferably within a full-cycle accounting environment.
Financial Acumen:
Strong background in accounting administration, including knowledge of debits and credits, general ledger (G/L) management, job costing principles, and the ability to interpret and analyze profit and loss (P&L) statements.
Technical Proficiency:
Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience working with ERP systems, preferably Traverse, is considered a strong asset.
Analytical

Skills:

Detail-oriented with strong organizational, analytical, and problem-solving abilities, capable of managing multiple priorities in a fast-paced environment.
Communication &

Collaboration:

Excellent interpersonal and communication skills, with the ability to build effective relationships and collaborate across all levels of the organization.
Results-Oriented & Proactive: Highly organized professional with exceptional attention to detail and a strong ability to effectively prioritize workloads, manage competing deadlines, and drive results.
Technical Proficiency: Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) with demonstrated experience using ERP systems, preferably Traverse
, to support operational and financial activities.
Relationship Management: Strong interpersonal skills with the ability to build trusted relationships, collaborate cross-functionally, and deliver outstanding service to internal and external stakeholders.
Communication Excellence: Effective verbal and written communicator, capable of presenting information…