Direct Response Administrative Attendant

Apply telephone triage, email response, and donor communication skills as a Direct Response Attendant with the Ottawa Humane Society. This is a full time, six month contract.

The Ottawa Humane Society has supported animal welfare since 1888. This Attendant role handles communications, donor stewardship follow up, outgoing mail, and administrative records. You will maintain files in Chameleon and Raiser's Edge while supporting coworker, volunteer, student, and work placement training.

• Triage and respond to telephone and email communications
• Support donor stewardship communications and follow up
• Process outgoing mail and administrative correspondence
• Maintain accurate reports, records, files, and client records
• Provide orientation and training to coworkers and volunteers

• Minimum one year education or office administration experience
• Proficiency in Microsoft Office Suite
• Professional working proficiency in spoken and written English
• Chameleon or Raiser's Edge experience is an asset
• Fundraising diploma or certificate is an asset

Support Ottawa Humane Society communications through organized administration, responsive service, donor stewardship, and accurate record maintenance.