More jobs:
Job Description & How to Apply Below
Orangeville Honda is looking for a Fixed Operations Manager to add to their team in Orangeville.
The Fixed Operations Manager is responsible for overseeing the service and parts department, managing multiple departments’ efficiency, and ensuring overall performance within quality, cost and profitability objectives. The role requires a proactive interest in training and developing the Fixed Operations team.
Orangeville Honda is part of The Humberview Group, a leading automotive dealer group in Ontario. The organization represents 5000 vehicles across 20 stores and 18 brands and is recognized as a Canada’s Best Managed Company for 2024 and 2025.
Pay
Base salary plus bonus, ranging from $100,000 to $150,000 a year.
Benefits
Career Growth – opportunities for advancement within the organization.
Rewards Program – bonuses and incentives, including a referral bonus of up to $2,000.
Comprehensive benefits – health, dental, travel and life insurance, RRSP match and an Employee Assistance Program (EAP).
Work‑life balance – no Sunday or holiday work and extended long‑weekend breaks during summer.
Other perks – team‑member pricing on vehicles, services and accessories, discounts on gym memberships and other benefits.
Responsibilities
Establish and maintain good relationships with customers and exceed expectations.
Answer customers’ technical questions regarding vehicle problems, warranties, services and repairs.
Develop job descriptions, hire and train the Fixed Operations team.
Maintain a good relationship with the manufacturer.
Review and revise customer service orders and inspect the quality of technicians’ repairs.
Apply knowledge of new models, product improvements and technical service bulletins.
Relate warranty guidelines to service orders.
Develop and follow action plans to ensure Fixed Operations profitability.
Conduct trend analyses to evaluate technician productivity.
Provide coaching, training, and mentorship to Service and Parts team members.
Monitor workflow, minimize disruptions, and develop backup plans for illnesses, vacations and turnover.
Perform other duties as assigned.
Qualifications
Previous experience with CDK software.
Years of service and parts dealership management experience.
Computer proficiency; ability to present departmental functional specifications and enhance workflow.
Valid driver’s license with a clean driving record.
Results‑oriented with full accountability and transparency.
Motivated to inspire customer enthusiasm and encourage departmental pride.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Ability to work independently and effectively manage time and workflow.
Equal Employment Opportunity – We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates at any stage of the selection process. We thank all applicants, but only those selected for an interview will be contacted.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×