Automotive Service Advisor at Otto's

Join Otto's Service Centre Ltd. as an Automotive Service Advisor. Deliver exceptional customer service, coordinate maintenance, and ensure vehicle repair clarity.

In this role, you will engage with customers at Otto's BMW, guiding them through the service process with expertise and care. The Automotive Service Advisor is essential in fostering customer relationships while ensuring their vehicles are maintained according to manufacturers' specifications. You'll have a key role in scheduling appointments and managing repairs to achieve high satisfaction standards.

Key Responsibilities:

• Greet and assist customers with inquiries

• Schedule vehicle maintenance appointments efficiently

• Provide estimates and explanations for services rendered

• Monitor progress of repairs and communicate updates

• Maintain an organized and clean workspace

Requirements:

• High School Diploma; additional automotive courses beneficial

• Excellent communication and customer service abilities

• Organized, detail-oriented, and adaptable

• Fundamental understanding of automotive service procedures

• Ability to handle inquiries and problems proactively

Bring your passion for customer service and automotive expertise to Otto's Service Centre Ltd. as a valuable Service Advisor.
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