Entry Level Automotive Service Advisor

Become a key player at Canadian Tire as an Entry Level Automotive Service Advisor. This role combines customer service and automotive knowledge to enhance the service department's success in a competitive wage environment.

As part of the team, you will collaborate with the Auto Service Manager and fellow employees, focusing on customer satisfaction. Your responsibilities will include initiating services, addressing inquiries, estimating repair costs, and enhancing sales. Familiarity with automotive techniques and strong communication skills will ensure seamless interaction between customers and technicians.

Key Responsibilities:

• Maintain professional appearance adhering to company standards

• Respond to customer inquiries effectively via phone and in-person

• Estimate repair costs and time frames accurately

• Schedule car appointments and manage work orders

• Verify warranty coverage and explain service provisions

Requirements:

• Valid driver's license in the province of employment

• Strong customer service and support skills

• Ability to handle high-stress situations professionally

• Team-oriented approach to achieving service goals

• Basic understanding of automotive repair techniques

Bring your automotive knowledge and customer service skills to enhance the experience at Canadian Tire.
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