Job Description & How to Apply Below
We seek a proactive Service Advisor to greet customers and collaborate with our technicians in Ottawa, ensuring maintenance needs are met. You'll prepare repair orders, document service recommendations, and enhance customer satisfaction.
Your role will directly impact service operations and contribute to production standards in a fast-paced environment.
Key Responsibilities:
• Greet service customers and address their concerns
• Collaborate with technicians on necessary repairs
• Prepare and close repair orders in the database
• Provide cost estimates and service recommendations
• Ensure compliance with customer satisfaction standards
Requirements:
• 1+ year of retail customer service experience
• Automotive sector experience is a strong asset
• Excellent communication and multitasking skills
• Detail-oriented with strong computer skills
• Valid driver's license required
Leverage your customer service and automotive knowledge as a Service Advisor at S. Dilawri Automotive Group.
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