Customer-Focused Product Growth Manager

Elevate client engagement as a Product Growth Manager in Montreal or NYC. Leverage your problem-solving skills and AI tools to optimize customer product usage and drive growth.

In this role, you'll bridge the gap between customers and product teams, ensuring clients maximize their experience while upselling them on our range of products. As the primary contact for customers, you will collaborate closely with product teams to deliver tailored solutions, enhancing user satisfaction and driving growth.

Key Responsibilities:

• Build strategic relationships with customers and product teams

• Conduct regular meetings with clients to assess needs

• Develop solutions using AI tools like Codex and Claude

• Upsell the full product suite to enhance customer experience

• Facilitate communication between clients and product development

Requirements:

• High IQ and strong work ethic

• Proven experience in startup or consulting environments

• Excellent problem-solving skills

• Proficiency with AI tools for solution-building

• Comfort working within diverse and inclusive settings

Leverage your expertise in customer engagement and product solutions as a Product Growth Manager, shaping customer success and driving our suite's usage.