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Enterprise Customer Success Manager Adoption

Job in Ottawa, Ontario, Canada
Listing for: SurveyMonkey
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
Position: Enterprise Customer Success Manager I — Growth & Adoption
A leading survey platform provider located in Ottawa is seeking a Customer Success Manager I to ensure Enterprise customers maximize their use of the platform. This role involves managing a pooled portfolio, driving product adoption, and addressing customer needs. Ideal candidates will have SaaS experience, strong organizational skills, and a collaborative spirit. Join a flexible work environment committed to diversity and inclusion where you can leverage your expertise to enhance customer satisfaction and retention.
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