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Bilingual HelpDesk/Support Technical Support Customer Service Rep

Hybrid Service Centre Analyst - Bilingual EN​/FR

Job in Ottawa, Ontario, Canada
Listing for: Radio Canada International
Full Time position
Listed on 2026-02-27
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading public broadcasting organization in Ottawa is seeking a Service Centre Analyst (T & I) for a hybrid role. This position involves managing customer interactions, providing accurate information, and ensuring customer satisfaction. Candidates must be fluently bilingual in French and English, have a Community College diploma, and at least two years of customer service experience. Ideal candidates will possess problem-solving abilities and strong communication skills.

Competitive compensation and a diverse work environment will be provided.
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