Customer Experience Specialist - Bilingual French
Job in
Ottawa, Ontario, Canada
Listed on 2026-05-09
Listing for:
Shop Circle
Full Time
position Listed on 2026-05-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
This role at Quince centers around taking ownership of customer interactions, ensuring that every engagement is clear and confident. By resolving issues with empathy and sharing recurring patterns, you will actively contribute to enhancing our service quality. You will also become adept at knowledge-sharing, helping customers navigate their journeys.
Key Responsibilities:
• Take full ownership of each customer interaction
• Solve problems empathetically to create positive experiences
• Efficiently navigate tools while keeping the interaction personal
• Share insights to refine the customer experience
• Develop expertise in products to assist customers effectively
Requirements:
• High School diploma or GED required
• Fluent in French and English, both written and spoken
• Minimum 2 years of customer service experience needed
• Experience in remote relationship building and effective communication
• Reliable workspace and strong high-speed internet connection
Drive customer loyalty at Quince through expert service and authentic connections.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×