Operations Support Specialist for Service Department

Drive service excellence as an Operations Support Specialist. Oversee service work orders while delivering exemplary customer service and aligning with departmental objectives.
This full-time position requires you to effectively process service work orders, reports, and payroll while adhering to safety protocols. You’ll facilitate communications with customers, assist in managing service agreements, and monitor work in progress with Supervisors. A background of over two years in service support roles is essential for success in this position.

Key Responsibilities:

• Manage opening and execution of service orders

• Coordinate customer purchase order acquisition

• Generate job requests based on technician needs

• Expedite warranties and goodwill orders efficiently

• Assist with administration of service agreements
Requirements:

• Minimum post-secondary education required

• 2+ years in service/support operations experience

• Excellent organizational and multitasking skills

• Knowledge of health and safety best practices

• Ability to work independently and in a team
Apply your expertise to enhance service coordination and customer satisfaction in operational logistics.
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