Customer Service Broker in Home & Auto Insurance

Position: Dynamic Customer Service Broker in Home & Auto Insurance
Transform client interactions as a Customer Service Broker specializing in home and auto insurance. Utilize your skills to provide unparalleled service and resolve complex client issues within a contract role.
In this pivotal role, you will be responsible for guiding clients through product options, resolving complaints, and assessing risks associated with their insurance policies. Your ability to engage with stakeholders effectively will enhance service caliber. Expect to draw upon at least one year of relevant insurance experience to support your clients.

Key Responsibilities:

• Facilitate client inquiries via email and phone

• Troubleshoot and resolve service challenges

• Attract new clients with informative outreach

• Process rewrites and manage documentation

• Record and update transaction details meticulously
Requirements:

• RIBO licence required for consideration

• One year minimum experience in insurance sector

• Superior communication skillset needed

• Proficiency with Microsoft Office applications

• Bilingual is an asset for diverse clientele
Deliver exceptional customer service and build lasting relationships in the home and auto insurance landscape.
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