Customer Experience Agent - Auto Body Industry

Elevate customer interactions at Assured Automotive as a Customer Experience Agent. In this role, you will provide outstanding service over the phone, in person, and via email, becoming a vital link between customers and our repair team.

At Assured Automotive, your success is a priority as you manage relationships with clients and insurance companies, enabling exceptional service delivery. A high school diploma and a minimum of one year of relevant experience are required for this key position, along with effective multitasking and communication skills in a fast-paced environment.

Key Responsibilities:

• Execute WOW (Wow Operating Way) consistently

• Engage customers across multiple communication channels

• Schedule vehicle repair appointments promptly

• Process insurance assignments with precision

• Keep detailed records of all communications

Requirements:

• High school diploma or equivalent required

• At least 1 year in customer service

• Strong communication and multitasking capabilities

• Knowledge of Microsoft Office and Google tools

• Valid driver’s license required

Utilize your customer service experience to thrive in the automotive sector with Assured Automotive.
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