Client Service Clerk at Non-Profit

Join a dedicated team as a Client Service Clerk working on-site for associations and non-profit organizations. Provide valuable service and support to clients directly.
This on-site position requires previous experience of at least seven months. You'll be responsible for answering inquiries, explaining service costs, and managing a digital database. Attention to detail and strong communication skills are crucial for effectively assessing client feedback and providing meaningful support.

Key Responsibilities:

• Answer client inquiries and provide detailed information

• Explain services offered along with associated costs

• Assess client feedback and resolve complaints efficiently

• Maintain and manage the digital information database

• Communicate procedures and benefits to clients clearly
Requirements:

• Secondary school graduation certificate required

• 7 months to less than 1 year in a similar role

• Proficiency in computer technology, including Salesforce

• Strong oral and written communication skills

• Ability to multitask and manage detailed information
Bring your client-focused skills and attention to detail to help enhance service delivery at our organization.
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