Community Ambassador, Carlingwood Mall; part-time

Energetic, outgoing, flexible (not just from yoga), extra-extroverted! Are these words that others use to describe you? If so, we’re hiring a Community Ambassador to work at our Guest Services Desk at Carlingwood Shopping Centre, Ottawa.

• Have a knack for fostering positive relationships with all stakeholders—shoppers, retailers and vendors
• Are proactive and approachable, with a demonstrated ability to take initiative—particularly in engaging with mall visitors to identify needs, offer assistance, and foster a welcoming environment
• Are creative and interested in marketing initiatives
• Have had experience, or are interested, in sales
• Have proven that you are self‑motivated and extraverted
• Are an independent self‑starter with a strong work ethic
• Understand the value of teamwork and your role in it

• Be the first point of contact for shoppers and retailers
• Support the promotions team on event days
• Be responsible for gift card sales
• Answer and direct phone calls and operational requests
• Ensure the directories are up to date
• Engage tenants

• A secondary school education
• Excellent communication skills, both oral and written, in English and French (preferred)
• Exceptional organizational skills
• A growth mindset and a great attitude
• An interest in becoming a part of the Carlingwood Community

• Great, diverse, authentic people!
• Unlimited career growth opportunities
• Mentorship from the ‘best in the biz’
• A Corporate Giving Strategy supporting community development

Carlingwood Shopping Centre is family‑oriented community shopping centre, located just 15 minutes from the heart of Ottawa. First opened its doors in 1958, Carlingwood is now Ottawa’s oldest shopping centre. With over 90 shops and services and frequent family events there is always something new to discover at Carlingwood Shopping Centre.