Service Writer at Brandt Peterbilt

Position: Service Writer Role at Brandt Peterbilt
Become a Service Writer with Brandt Peterbilt in Ottawa. Your responsibilities include assisting the service manager and managing essential service department records and reports.

This key role involves interacting with customers, processing inquiries, and maintaining work orders from start to finish. You will also be responsible for updating records and managing inventory for accessories under the guidance of the service manager.

Key Responsibilities:

• Handle customer inquiries for the service department

• Open work orders and manage until invoiced

• Oversee service library and file updates

• Maintain organized service records and files

• Prepare accessory replacement orders

Requirements:

• Previous experience in service writing or administration

• Strong organizational abilities and attention to detail

• Good communication skills for customer interactions

• Basic understanding of warranty claims processes

• Capability to follow service manager guidelines

Join Brandt Peterbilt to contribute to our skilled service team while advancing your career in Ottawa.
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