Community Ambassador, Carlingwood Mall; part-time

Energetic, outgoing, flexible (not just from yoga), extra-extroverted! Are these words that others use to describe you? If so, we’re hiring a Community Ambassador to work at our Guest Services Desk at Carlingwood Shopping Centre, Ottawa.

• Have a knack for fostering positive relationships with all stakeholders – shoppers, retailers and vendors
• Are proactive and approachable, with a demonstrated ability to take initiative – particularly in engaging with mall visitors to identify needs, offer assistance, and foster a welcoming environment
• Are creative and interested in marketing initiatives
• Have had experience, or are interested, in sales
• Have proven that you are self‑motivated and extraverted
• Are an independent self‑starter with a strong work ethic
• Understand the value of teamwork and your role in it

• Be the first point of contact for shoppers and retailers
• Support the promotions team on event days
• Be responsible for gift card sales
• Answer and direct phone calls and operational requests
• Ensure the directories are up to date
• Engage tenants

• A secondary school education
• Excellent communication skills, both oral and written, in English and French (preferred)
• Exceptional organizational skills
• A growth mindset and a great attitude
• An interest in becoming a part of the Carlingwood Community

• Great, diverse, authentic people!
• Unlimited career growth opportunities
• Mentorship from the ‘best in the biz’
• A Corporate Giving Strategy supporting community development