Customer Solutions Associate at White Cap

Join White Cap as a Customer Solutions Associate to support clients and enhance service delivery. This role emphasizes customer engagement and a proactive approach to resolving issues.

In this position, you will oversee service execution and identify key customer requirements. Your ability to manage product knowledge and logistics will be crucial in establishing new client accounts. Additionally, you will play a key role in ensuring organized on-site services, packaging orders, and tracking service metrics to improve delivery efficiency.

Key Responsibilities:

• Execute new customer setups and follow-ups

• Maintain a strong knowledge base of products

• Address and resolve customer-related issues

• Keep a detailed log of site visits and services

• Provide support for product promotions and campaigns

Requirements:

• High School Diploma or GED is strongly preferred

• 1+ years in sales or account management

• Must have a valid Driver's License

• Willingness to perform physical work

• Strong communication and relationship-building skills

Drive customer satisfaction and operational excellence at White Cap as a Customer Solutions Associate.
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