Bilingual Alarm Operator Evenings Shift

Take on a challenging role as a Bilingual Alarm Operator that offers on-the-job training and flexible evening shift options. This position requires exceptional customer service skills and the ability to remain calm under pressure.

As an Alarm Operator, you will handle a variety of emergency situations, offering guidance and support while listening actively to callers. This role is perfect for those with strong communication skills and the ability to adapt quickly in a dynamic environment. Evening shifts are available, ensuring flexibility in your work schedule.

Key Responsibilities:

• Remain calm while responding to emergency situations

• Provide exceptional customer service under pressure

• Summarize key information from calls efficiently

• Seek win-win solutions in challenging situations

• Utilize Microsoft applications for data entry

Requirements:

• Bilingual in English and French

• Strong verbal and written communication skills

• Ability to think on your feet

• Detail-oriented with situational awareness

• Customer service experience preferred

Leverage your skills in customer service and crisis management to support community safety as a Bilingual Alarm Operator.
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