Junior Estimator in Customer Service

Join Assured Automotive as a Junior Estimator/Customer Service Representative to deliver top-notch support and assistance while enhancing customer experiences. This role focuses on customer service, vehicle repair scheduling, and administrative support.

As a Junior Estimator at Assured Automotive, you will positively impact customers by managing relationships with clients and insurance partners in a friendly and professional manner. This entry-level role requires a strong work ethic, effective communication, and the ability to multitask in a fast-paced environment. You will also document repair orders, process insurance assignments, and continually apply new knowledge.

Key Responsibilities:

• Execute the WOW (Wow Operating Way) plan consistently

• Provide customer service across phone, in-person, and email

• Schedule vehicle repair appointments using management systems

• Process insurance assignments promptly

• Write accurate vehicle damage estimates

Requirements:

• High School Diploma

• 1 year of customer service experience, automotive preferred

• Strong verbal and written communication skills

• Knowledge of Google and Microsoft Office

• Valid driver’s license required

Become part of Assured Automotive and utilize your customer service skills while supporting vehicle repairs and enhancing client relationships.
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