Ottawa Customer Service Representative; Motivator

Position: Ottawa Customer Service Representative (Motivator)
Empower members at Good Life Fitness Clubs as a part-time Customer Service Representative (Motivator) in Ottawa's St. Laurent Centre. Enhance the member experience through welcoming and supportive service.

The Motivator role is crucial in ensuring a positive first impression for members and potential members. You will be responsible for checking in guests, fielding phone inquiries, and guiding new members through gym equipment. Your strong customer service skills will play a pivotal role in helping members reach their fitness goals.

Key Responsibilities:

• Welcome and check in members upon arrival

• Answer phone calls courteously and efficiently

• Assist members with fitness equipment questions

• Provide introductory Fit-Fix Starter sessions

• Carry out cleaning tasks to uphold club standards

Requirements:

• Required CPR-A & AED Certification

• Smart Tan certification within 3 months

• Excellent verbal and written communication skills

• Strong customer service orientation

• Previous experience in customer service and sales is an asset

Bring your passion for fitness and customer engagement to Good Life Fitness Clubs, and help create a motivating environment.
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