Client Service Representative

Position: Full-Time Client Service Representative at Carling Animal Hospital
Join a dedicated team at Carling Animal Hospital as a full-time Client Service Representative, where your role is crucial in delivering excellent service. Be the first point of contact for clients, ensuring their experience is both positive and supportive.

In this role, you'll manage a high volume of calls, schedule appointments, and facilitate communication between clients and veterinary staff. Your friendly, organized, and dependable nature will help in addressing client concerns with empathy and professionalism. Candidates should thrive in a fast-paced setting and enjoy working with people and pets alike.

Key Responsibilities:

• Welcome clients warmly in person and via phone

• Efficiently handle a large volume of calls

• Schedule appointments and organize clinic operations

• Work with clients to solve concerns compassionately

• Accurately process payments and keep client records

Requirements:

• Strong verbal and written communication skills

• Ability to manage multiple tasks in a busy environment

• Client-focused and compassionate demeanor

• Prior customer service experience is preferred

• Basic computer skills; experience with veterinary software valued

Contribute to an exceptional veterinary experience for clients and their pets at Carling Animal Hospital.
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