Customer Delivery Advisor

Position: Customer Delivery Advisor at Tesla
Drive exceptional client experiences as a Customer Delivery Advisor laborate with teams to streamline vehicle deliveries and manage documentation effectively.

As a Customer Delivery Advisor, your focus is on operational efficiency while supporting customers post-order.

Your role includes preparing loan documents, maximizing scheduling, and ensuring a smooth delivery process for clients purchasing their Tesla vehicles. Your enthusiasm for sustainable energy will significantly impact customer satisfaction.

Key Responsibilities:

• Collaborate to prepare customer loan and MTO documents

• Develop expertise in Tesla's product offerings

• Maximize scheduling efficiency for customer deliveries

• Compile reports to promote performance improvements

• Manage pre-delivery experiences and store fleet operations

Requirements:

• 1+ year of customer service experience required

• Strong organizational and communication skills

• Familiar with Microsoft Office Suite and CRM systems

• Valid Class 5, G, or G2 driver’s license for Canada

• Must be available for evenings, weekends, and holidays

Channel your customer service skills and passion for sustainability to excel as a Delivery Advisor at Tesla.
#J-18808-Ljbffr