Customer Experience Associate
Job in
Ottawa, Ontario, Canada
Listed on 2026-06-19
Listing for:
Scotiabank
Part Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Customer Success Mgr./ CSM, Banking & Finance
Job Description & How to Apply Below
In this part-time position, you will serve as the face of our branches and play a crucial role in building strong customer relationships. Key responsibilities include handling transactions, uncovering customer needs, and contributing to sales targets. Your knack for using technology will help clients navigate mobile banking applications for effective financial management.
Key Responsibilities:
• Build enriching relationships with customers and provide excellent service
• Proactively identify and address customer needs
• Process day-to-day transactions accurately
• Share knowledge of digital banking tools with clients
• Contribute to sales targets by identifying potential opportunities
Requirements:
• Proven customer service experience in work or community settings
• Comfort in flexible work schedules
• Strong technical skills with digital banking applications
• Ability to handle simple sales interactions
• Eagerness to learn and succeed in a team environment
Leverage your customer service skills and technology expertise to enrich client experiences at Scotiabank in Ottawa.
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Position Requirements
10+ Years
work experience
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