Seasonal Head Receptionist

Position: Seasonal Head Receptionist Role
Location: Smiths Falls

Elevate guest holidays as the Head Receptionist at Smiths Falls Marina! This vibrant seasonal position requires robust organizational skills, excellent customer service, and a passion for creating memorable experiences at the start and finish of every trip.

In this role, you will greet and assist guests, guiding them through an efficient check-in process while offering insights about local attractions and activities. Your ability to upsell ancillary services will enhance guest satisfaction while ensuring that all operations run smoothly and efficiently. Flexibility and responsiveness to multiple priorities are key to succeeding in this fast-paced environment.

Key Responsibilities:

• Create a welcoming atmosphere for guests at the marina

• Oversee check-in and checkout with seamless efficiency

• Provide personalized recommendations for local experiences

• Assist in upselling ancillary products to enhance the trip

• Keep the reception area organized and inviting

Requirements:

• Strong dedication to customer service excellence

• Proficient in Microsoft Office applications

• Detail-oriented with the ability to prioritize tasks

• Flexible availability, including weekends and holidays

• Motivated to achieve team and individual goals

Cultivate unforgettable experiences for our customers as the Head Receptionist this season at Smiths Falls Marina!
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