Customer Service Associate Personal Banking

Location: carleton place

Join TD as a Customer Service Associate in Carleton Place, Ontario, focusing on delivering excellent personal and commercial banking experiences. Engage customers while processing transactions and resolving their concerns effectively.
This dynamic customer-facing role requires processing financial transactions and understanding customer needs to recommend the right banking solutions. You will collaborate with your team to enhance performance and service delivery by maintaining confidentiality and delivering quality experiences.

Key Responsibilities:

• Execute financial transactions like withdrawals and deposits

• Recommend appropriate banking solutions to clients

• Resolve customer inquiries and issues using standard operating procedures

• Reach service goals by promoting banking products

• Share updates and support teammates in workflow
Requirements:

• High School diploma with one year of relevant experience

• An undergraduate degree is a plus

• Proficiency in MS Office and organizational tasks

• Ability to manage changing priorities and tasks

• Strong verbal and written communication skills
Provide outstanding customer service and banking support at TD in Carleton Place while enhancing your career.
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