Customer Service Representative Animal Shelter

Position: Customer Service Representative for Animal Shelter
Become a vital part of the Ottawa Humane Society as a Customer Service Representative:
Intake. Help people in a dynamic, animal-friendly environment.

In this casual role, the Ottawa Humane Society is searching for a dedicated Customer Service Representative:
Intake. A background in customer service, especially with animals, is ideal. Strong skills in Microsoft Office and English communication are essential for success in this position.

Key Responsibilities:

• Manage lost and found inquiries for pets

• Provide exceptional service to visitors and clients

• Process intake requests efficiently and accurately

• Keep accurate records for shelter operations

• Work closely with other staff to enhance processes

Requirements:

• At least one year of customer service experience

• Preferred experience in animal handling

• Proficient in the Microsoft Office Suite

• Strong English communication abilities

• Must have a secondary school diploma or equivalent

Support animal welfare through customer service excellence at the Ottawa Humane Society!
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